écran bleu qui s'affiche

naruto-luffy 51 Messages postés lundi 18 novembre 2013Date d'inscription 11 décembre 2017 Dernière intervention - 8 oct. 2017 à 20:54 - Dernière réponse : naruto-luffy 51 Messages postés lundi 18 novembre 2013Date d'inscription 11 décembre 2017 Dernière intervention
- 9 déc. 2017 à 11:19
Bonsoir tout le monde
J'ai un PC hp ,windows 7 édition intégral ,depuis quelque temps j'ai un écran bleu qui s'affiche ,aprés quand je redémarre mon ordi,une boite s'affiche me disant que windows a redémarrer après un arrêt non planifié
Nom de l'évenement :bluescreen
Fichier aidant à décrire le probléme :
C:\Windows\Minidump\010180-22183-01.dmp
C:\Users\Utilisateur\AppData\Local\Temp\WER-57985-0.sysdata.xml
je sais plus quoi faire pour y remédier
Afficher la suite 

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Malekal_morte- 143312 Messages postés mercredi 17 mai 2006Date d'inscriptionModérateurStatut 14 décembre 2017 Dernière intervention - 8 oct. 2017 à 20:57
0
Utile
1
Salut,

Quel antivirus est installé ?
As-tu des périphériques hors clavier et souris qui sont branchés ?

Utilise Whocrashed : Telecharger WhoCrashed
=> Tutoriel WhoCrashed
Fais un copier/coller du contenu ici comme indiqué dans le tuto.


naruto-luffy 51 Messages postés lundi 18 novembre 2013Date d'inscription 11 décembre 2017 Dernière intervention - 13 oct. 2017 à 14:51
nn nn j'ai pas de clavier ou souris branché
j'ai Eset nod32
j'ai fais analyse et j'ai copier Crash dump analyse
Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 12/10/2017 01:23:32 your computer crashed
crash dump file: C:\Windows\Minidump\101217-22588-01.dmp
This was probably caused by the following module: Unknown (0xFFFFFFFFE36510BF)
Bugcheck code: 0xD1 (0xFFFFFFFFC6D39B10, 0x2, 0x8, 0xFFFFFFFFC6D39B10)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Tue 01/01/1980 00:14:59 your computer crashed
crash dump file: C:\Windows\Minidump\010180-23992-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x410BF)
Bugcheck code: 0xA (0x4, 0x2, 0x1, 0xFFFFFFFFE367C06A)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 01/01/1980 00:11:01 your computer crashed
crash dump file: C:\Windows\Minidump\010180-22276-01.dmp
This was probably caused by the following module: btl2cascoif.sys (Unloaded_BtL2caScoIf.+0x2B10)
Bugcheck code: 0xD1 (0xFFFFFFFFCD602B10, 0x2, 0x8, 0xFFFFFFFFCD602B10)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\btl2cascoif.sys
product: Ralink L2CAP_SCO Interface at Bluetooth Stack for Windows 7
company: Ralink Corporation
description: Bluetooth L2CAP_SCO Interface Profile Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: btl2cascoif.sys (Bluetooth L2CAP_SCO Interface Profile Driver, Ralink Corporation).
Google query: Ralink Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Tue 01/01/1980 00:05:38 your computer crashed
crash dump file: C:\Windows\Minidump\010180-20997-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x410BF)
Bugcheck code: 0xA (0xFFFFFFFFFFFFFFFC, 0x2, 0x0, 0xFFFFFFFFE3694023)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 01/01/1980 00:02:23 your computer crashed
crash dump file: C:\Windows\Minidump\010180-22183-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xC4AA7)
Bugcheck code: 0xA (0x4, 0x2, 0x1, 0xFFFFFFFFE368506A)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\win32k.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Commenter la réponse de Malekal_morte-
Malekal_morte- 143312 Messages postés mercredi 17 mai 2006Date d'inscriptionModérateurStatut 14 décembre 2017 Dernière intervention - Modifié par Malekal_morte- le 14/10/2017 à 21:12
0
Utile
1
tu as le pilote bluethooth qui plante.
Il y a des périphériques branchés or clavier ou souris ?

Vois aussi si des mises à jour de pilotes sont disponibles avec Driverscloud par exemple.
=> https://www.malekal.com/driverscloud-mettre-a-jour-ses-pilotes/

Veuillez appuyer sur une touche pour continuer la désinfection...
naruto-luffy 51 Messages postés lundi 18 novembre 2013Date d'inscription 11 décembre 2017 Dernière intervention - 9 déc. 2017 à 11:19
nn aucun péri^hérique branchés ,,j vais essayer le lien que tu m'a envoyer
Commenter la réponse de Malekal_morte-