Plantage windows7 64 lors d'une impression
Fermé
guichome4201
Messages postés
4
Date d'inscription
lundi 10 septembre 2012
Statut
Membre
Dernière intervention
11 septembre 2012
-
10 sept. 2012 à 19:00
lolo - 11 sept. 2012 à 11:06
lolo - 11 sept. 2012 à 11:06
A voir également:
- Plantage windows7 64 lors d'une impression
- Spouleur d'impression - Guide
- Winrar 64 bits windows 10 - Télécharger - Compression & Décompression
- Télécharger ubuntu 64 bits français iso - Télécharger - Systèmes d'exploitation
- Impression ecran windows - Guide
- Format factory 64 bit - Télécharger - Conversion & Codecs
7 réponses
bonjour
change de port usb.certains port usb ne délivre pas une tension suffisante ou alors connecte la en wifi.
change de port usb.certains port usb ne délivre pas une tension suffisante ou alors connecte la en wifi.
j'espère que tu as telecharge les pilotes pour seven 64bits.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=fr&cc=fr&prodNameId=1140780&prodTypeId=18972&prodSeriesId=1161389&swLang=17&taskId=135&swEnvOID=4063.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=fr&cc=fr&prodNameId=1140780&prodTypeId=18972&prodSeriesId=1161389&swLang=17&taskId=135&swEnvOID=4063.
ensuite quand tu installes tes pilotes et logiciel il ne faut pas que ton imprimante soit connecter tu attends que le logiciel te le demande
guichome4201
Messages postés
4
Date d'inscription
lundi 10 septembre 2012
Statut
Membre
Dernière intervention
11 septembre 2012
10 sept. 2012 à 19:51
10 sept. 2012 à 19:51
slt j'ai essaye tous ports usb mais non ca marche pas..... Mon imprimante est une deskjet et non une laserjet
Vous n’avez pas trouvé la réponse que vous recherchez ?
Posez votre question
guichome4201
Messages postés
4
Date d'inscription
lundi 10 septembre 2012
Statut
Membre
Dernière intervention
11 septembre 2012
10 sept. 2012 à 20:40
10 sept. 2012 à 20:40
j'ai lance whocrashed:
System Information (local)
--------------------------------------------------------------------------------
computer name: GUILLAUME-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8470208512 total
VM: 2147352576, free: 1952911360
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 10/09/2012 17:43:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-21325-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800032C30C5, 0xFFFFF8800AFABCD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 17:43:55 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: usbscan.sys (usbscan+0xAB86)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800032C30C5, 0xFFFFF8800AFABCD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\usbscan.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB Scanner Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: usbscan.sys Microsoft Corporation SYSTEM_SERVICE_EXCEPTION
On Mon 10/09/2012 12:02:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-21496-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 11:34:01 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-20358-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 11:25:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-25974-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000327B0C5, 0xFFFFF880040DACD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 11:17:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-35396-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 11:14:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-35895-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sat 08/09/2012 17:13:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\090812-35927-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003BFA9BC, 0xFFFFF8800773ADD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
8 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
usbscan.sys (USB Scanner Driver, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
System Information (local)
--------------------------------------------------------------------------------
computer name: GUILLAUME-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8470208512 total
VM: 2147352576, free: 1952911360
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 10/09/2012 17:43:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-21325-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800032C30C5, 0xFFFFF8800AFABCD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 17:43:55 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: usbscan.sys (usbscan+0xAB86)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800032C30C5, 0xFFFFF8800AFABCD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\usbscan.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB Scanner Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: usbscan.sys Microsoft Corporation SYSTEM_SERVICE_EXCEPTION
On Mon 10/09/2012 12:02:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-21496-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 11:34:01 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-20358-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 11:25:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-25974-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000327B0C5, 0xFFFFF880040DACD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 11:17:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-35396-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 10/09/2012 11:14:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091012-35895-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sat 08/09/2012 17:13:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\090812-35927-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80003BFA9BC, 0xFFFFF8800773ADD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
8 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
usbscan.sys (USB Scanner Driver, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
guichome4201
Messages postés
4
Date d'inscription
lundi 10 septembre 2012
Statut
Membre
Dernière intervention
11 septembre 2012
11 sept. 2012 à 10:30
11 sept. 2012 à 10:30
Please help!!!!!!
salut
apparemment cela vient bien de ton imprimante .deconnecte la
et desinstalle tout hp via iobitununstaller.
ensuite es tu en 32 bit ou 64bit
apparemment cela vient bien de ton imprimante .deconnecte la
et desinstalle tout hp via iobitununstaller.
ensuite es tu en 32 bit ou 64bit
