Nouveau laptop: crash à répétition

Fermé
TuturHKK - 16 janv. 2015 à 18:47
nael1 Messages postés 1023 Date d'inscription vendredi 22 mai 2009 Statut Membre Dernière intervention 5 juillet 2015 - 16 janv. 2015 à 18:57
Bonjour,

Je sais que c'est un problème qui est souvent décrit sur ce forum mais je n'ai pas trouvé de quoi le solutionner.

J'ai ces 3 crash qui reviennent souvent:

- SYSTEM_SERVICE_EXCEPTION
- DRIVER_IRQL_NOT_LESS_OR_EQUAL
- BAD_POOL_HEADER

J'ai parfois de 1 à 2 crash quotidien depuis l'achat de mon laptop. J'ai installé l'OS via une image sur une clé USB, puis tous les drivers manuellement. Je sais que j'ai du ch*** quelque part mais je ne trouve pas ou.

Sauriez-vous m'aiguiller vers une solution à ma portée SVP ?

Un grand merci d'avance!
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Voir le report de WhoCrashed:


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Welcome to WhoCrashed (HOME EDITION) v 5.02
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This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.

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System Information (local)
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computer name:
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: P34V2, GIGABYTE
CPU: GenuineIntel Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8501161984 total




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 16/01/2015 14:36:03 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFFA80AB0D9E7C)
Bugcheck code: 0xD1 (0xFFFFFA80AB0D9E7C, 0x2, 0x0, 0xFFFFF880068CA9B9)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Mon 12/01/2015 15:12:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\011215-7971-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x19 (0x3, 0xFFFFFA800D2D4C30, 0xFFFFFA800D2D4C30, 0xFFFFF8000326A940)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 01/01/2015 12:13:43 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010115-9796-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800033A634E, 0xFFFFF8800B1145E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 01/01/2015 12:12:21 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010115-7940-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000309BD31, 0xFFFFF88009365F00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 01/01/2015 12:01:21 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010115-8174-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x50 (0xFFFFB800030EDE15, 0x8, 0xFFFFB800030EDE15, 0x7)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 16/12/2014 16:14:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121614-7862-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xC5 (0x8, 0x2, 0x1, 0xFFFFF80002FC5147)
Error: DRIVER_CORRUPTED_EXPOOL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the system attempted to access invalid memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 16/12/2014 16:12:03 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121614-8002-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xFC (0x46E8A0, 0xE81000011A62A825, 0xFFFFF8800333FAB0, 0x0)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 15/12/2014 15:24:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121514-8283-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0x710, 0x2, 0x1, 0xFFFFF80002E70942)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2014 17:30:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121014-9297-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x5 (0xFFFFFA800D0A3980, 0xFFFFFA800D0AFFFF, 0x0, 0x0)
Error: INVALID_PROCESS_ATTACH_ATTEMPT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This generally indicates that the thread was attached to a process in a situation where that is not allowed. For example, this bug check could occur if KeAttachProcess was called when the thread was already attached to a process (which is illegal), or if the thread returned from certain function calls in an attached state (which is invalid).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




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Conclusion
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9 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.






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1 réponse

nael1 Messages postés 1023 Date d'inscription vendredi 22 mai 2009 Statut Membre Dernière intervention 5 juillet 2015 149
16 janv. 2015 à 18:57
Salut.
Puisque tout semble réinstallé sur ta machine, je ne vois pas vraiment d'où le problème peut venir...
je pense qu'il vaut mieux un retour au SAV qu'une réparation hasardeuse ;)
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