BSOD WHEA UNCORRECTABLE ERROR

Fermé
najax Messages postés 2 Date d'inscription mercredi 2 décembre 2020 Statut Membre Dernière intervention 3 décembre 2020 - 3 déc. 2020 à 11:48
Edawards_0352 Messages postés 1008 Date d'inscription samedi 12 septembre 2020 Statut Membre Dernière intervention 14 juillet 2022 - 4 déc. 2020 à 03:57
Hello tout le monde,

Je viens d'acheter un pc il y a un mois avec lequel je joue de teeeeemps en temps (fifa, assassin's creed), et il me fait un bsod whea uncorrectable error lorsque je joue à AC à chaque fois (ça me l'a fait qu'une seule fois avec fifa).

Voici la config :

› AMD Ryzen 5 5600X, 6x 3.7 GHz
› Cooler Master Hyper TX3 EVO (supersilent)
› 16 GB DDR4-3200 MHz (2x8GB), Dual-Channel
› ASUS GeForce RTX 3070 DUAL OC, 8GB GDDR6
› ASUS PRIME B550M-A, AMD B550, AM4, mATX
› 7.1 (8-Kanal) Surround-Sound, Digital Audio, onboard
› 1000 GB M.2 SSD
› ATX-Midi Observatory LT, 4x RGB
› be quiet! Straight Power 11 750W, 80+ Gold,

asus 27" vg278 tn 144hz
acer 27" ips 60 hz

Je joue en 1920*1080 sur le tn

Pour être honnête je suis un amateur en config Pc mais je sais que ma config est plutôt pas mal et est censée faire tourner la plupart des jeux.

J'ai vérifier les pilotes, ils sont à jour.

Le GPU tourne à 100% quand je joue avec 67% de vram consommé, je pense que c'est normal.
Le cpu tourne à 36% avec 58% des rams utilisées. En fps je suis à 0.

Cela peut-il venir de la température ? Si oui pouvez vous me conseiller un logiciel qui permet de voir la température en temps réel pendant que je joue ? Merci!

Voici ce que donne le diag whocrashed :

On Wed 02/12/2020 00:55:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120220-6671-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x124 (0x0, 0xFFFFA489E29B4028, 0xBC800800, 0x60C0859)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 02/12/2020 00:55:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFA489E29B4028, 0xBC800800, 0x60C0859)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\pshed.dll
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote d’erreurs matérielles spécifiques à une plateforme
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 01/12/2020 01:35:02 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120120-10546-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFE70FA27B4028, 0xBC800800, 0x60C0859)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 29/11/2020 21:37:53 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\112920-6546-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFA6864B5B4028, 0xBC800800, 0x60C0859)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 29/11/2020 20:16:46 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\112920-6843-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFE782393B7028, 0xBC000800, 0x1010135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 29/11/2020 14:41:58 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\112920-5437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFD60A7E267028, 0xFC800800, 0x60C0859)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Merci par avance de votre aide !

1 réponse

Edawards_0352 Messages postés 1008 Date d'inscription samedi 12 septembre 2020 Statut Membre Dernière intervention 14 juillet 2022 11
4 déc. 2020 à 03:57
Bonjour,
Il est sous garantie, donc ramenez-le où vous l'avez acheté avec la facture d'achat pour faire fonctionner la garantie en disant qu'il ne fonctionne pas bien qu'il fait de drôle d'écran avec des erreurs et c'est tout vous dites que vous ne savez pas après.
Vous ne devez rien payer avec la garantie.
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