PROBLèEME AVEC EPSON SCAN V10

Fermé
NANA - 20 août 2008 à 15:48
 NANA - 22 août 2008 à 10:12
Bonjour,
Bonjour,

J'ai acheté un scanner EPSON PERFECTION V10, une fois lu le mode d'emploi et tralala j'installe l'aplication et pouf impossible de la faire démarrer. Epson Scan quitte inopinément à chaque fois....C'est un peu énervant! J'ai essayé de tout désinstaller et installé de nouveau mais en prenant la version officielle sur le site epson. Et c'est la même chose...

Voici le rapport d'erreur au cas où quelqu'un peut m'aider car là je sais plus quoi faire....
D'avance merci!

Date/Time: 2008-08-20 15:23:43.309 +0200
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: EPSON Scan
Path: /Applications/EPSON Scan.app/Contents/MacOS/EPSON Scan
Parent: WindowServer [304]

Version: 3.01 (3.01)

PID: 4919
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xe6f70138

Thread 0 Crashed:
0 com.epson.scan.ui 0x14fab26d CAdvancedDialog::InitDialogInfo() + 277
1 com.epson.scan.ui 0x14fb9322 CAdvancedDialog::Open() + 1418
2 com.epson.scan.ui 0x14f89f36 CUIControl::UIStartProc(TW_USERINTERFACE*, TW_IDENTITY*, TW_IDENTITY*, unsigned short (*)(TW_IDENTITY*, unsigned long, unsigned short, unsigned short, char*), tag_UIAppOperation*, tag_UIStartScanPara*) + 3162
3 com.epson.scan.ui 0x14f85b48 CUI::IUIStartProc(TW_USERINTERFACE*, RegInfo const*, TW_IDENTITY*, TW_IDENTITY*, unsigned short (*)(TW_IDENTITY*, unsigned long, unsigned short, unsigned short, char*), tag_UIAppOperation*, tag_UIStartScanPara*) + 200
4 com.epson.scan.standalone 0x000039ae CStandAlone::EpUiStart() + 160
5 com.epson.scan.standalone 0x00005bb3 CStandAlone::Run() + 721
6 com.epson.scan.standalone 0x00005f95 main + 295
7 com.epson.scan.standalone 0x0000288e _start + 228 (crt.c:272)
8 com.epson.scan.standalone 0x000027a9 start + 41

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xe6f70138 ebx: 0x14fab169 ecx: 0x003729b0 edx: 0x14fb8da9
edi: 0x00000000 esi: 0x018873b0 ebp: 0xbffff818 esp: 0xbffff490
ss: 0x0000001f efl: 0x00010297 eip: 0x14fab26d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
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0x17cc000 - 0x17e1fff com.epson.scan.dscl 3.00 /Library/Image Capture/TWAIN Data Sources/EPSON Perfection V10_V100.ds/Contents/PlugIns/EPSON Scan.bundle/Contents/MacOS/EPSON Scan
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0x94282000 - 0x94291fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94298000 - 0x942a3fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942ef000 - 0x94309fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9430f000 - 0x94627fff com.apple.QuickTime 7.5.0 (861) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96b04000 - 0x96b04fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97173000 - 0x97178fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x979db000 - 0x979defff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x9848e000 - 0x99486fff com.apple.QuickTimeComponents.component 7.5 (861) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x996d9000 - 0x997b0fff com.apple.QuickTimeH264.component 7.5 (861) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x99ae5000 - 0x99baefff com.apple.QuickTimeMPEG4.component 7.5 (861) /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4

Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.33 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: AirPort Extreme, 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet intégré, Ethernet, en0
Serial ATA Device: Hitachi HTS541612J9SA00, 111.79 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: EPSON Scanner, EPSON, Up to 480 Mb/sec, 500 mA
USB Device: LaCie Desktop Hard Drive, LaCie, Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA

6 réponses

Chris 94 Messages postés 50978 Date d'inscription mardi 8 janvier 2008 Statut Modérateur Dernière intervention 17 février 2023 7 326
20 août 2008 à 17:28
Bonjour,

Sur le site dEpson, on a le choix pour "la version officielle" (je n'avais jamais envisagé que celle fournie avec un scanner pouvait être officieuse !..) : Windows, OS X sur Power PC Gx ou OS X sur Intel? Etes-vous sur(e) d'avoir choisi la bonne ?

Par ailleurs, vous effectuez, bien sûr, régulièrement la "réparation des autorisations" qui fait tant de bien à chères Mac...hines ou, en tout cas pas de mal. Sans garantie, car je suis incompétent pour comprendre le long rapport, il arrive que cette manœuvre corrige des situations bloquées.

Pour ce faire : dossier Applications > Utilitaires > Utilitaire de disque, dans la partie gauche sélectionnez votre disque dur puis, en bas, cliquez sur "Réparer les autorisations" et laissez mijoter ! Comme vous êtes sous 10.4.11, il y a un bouton voisin, "Vérifier le disque", que vous pouvez utiliser aussi [N.B. : le bouton "Réparer le disque" n'est actif qu'en démarrant sur le CD/DVD d'origine et en utilisant l'Utilitaire de disque contenu sur ce dernier].

Cordialement.
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merci merci d'avoir pris le temps de me répondre...
j'ai essayé même après avoir vérifié le disc et etc et toujours le même problème subsiste....
:(
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Chris 94 Messages postés 50978 Date d'inscription mardi 8 janvier 2008 Statut Modérateur Dernière intervention 17 février 2023 7 326
21 août 2008 à 12:22
Bonjour,

J'aurais dû vérifier chez moi... J'ai 10.4.11 sur Intel et un vieux Perfection 1260. Quand j'ai branché l'Epson la première fois sur mon nouvel iMac 10.4 (alors qu'il venait de 9.2 sur un G3 !), je n'ai pas réinstallé de pilote particulier. Le nom du logiciel qui me sert à scanner m'échappe ici. Inconvénient : les boutons dédiés du scanner ne sont pas reconnus et font tous la même chose, lancer cette appli.

@+
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j'ai pas tout compris là...????
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Chris 94 Messages postés 50978 Date d'inscription mardi 8 janvier 2008 Statut Modérateur Dernière intervention 17 février 2023 7 326
21 août 2008 à 14:37
Je veux dire que j'ai l'impression de me passer maintenant des logiciels fournis par Epson pour utiliser le scan mais l'installation remonte à 18 mois et n'a été faite qu'une fois... Evidemment, n'étant pas chez moi, je ne peux pas vérifier l'appli que j'emploie. Elle permet de scanner un document mais pas de faire "directement" une photocopie, un document à joindre à un mail... choses que je pouvais auparavant lancer depuis le scan en appuyant sur des boutons spécialisés.

Beaucoup de périphériques sont reconnus par OS X sans installation de programmes particuliers. En fait, le système d'Apple amène son lot de pilotes qui répond à énormément de situations.

@+
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bref en gros il n'y a pas de solutions à mon problème en fait....
jpeux me brosser et ramener mon scanner....
génial
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