Comment retourner un produit neweeg

Bonjours, je voudrais savoir comment retourner un colis neweeg jai fais la demander et il ont accepter mais je comprend le fonctionnement du retour
Thank you for requesting a Return Merchandise Authorization (RMA) Number from Newegg.

Your RMA Number is valid for 14 days, and will expire on 6/7/2018.

Please print this page and place the top half inside the same box as the item(s) you are returning. Also, please remember to cut out the included RMA Identification Label and firmly tape it to the outside of the shipping box with clear tape. It is important to attach this label to ensure that your return is processed in a timely manner. Failure to tape the RMA Identification Label to the shipping box may result in a processing delay. The RMA ID Label is for Newegg internal use and is not a valid UPS or FedEx Shipping Label.

Your refund or replacement will be issued promptly once the returned item(s) are received and processed in our warehouse.

Motherboards are very sensitive and easily damaged. Before preparing your package for return shipping; we highly recommend that you view our Motherboard RMA tutorial to ensure it is not damaged during the return shipping which may cause your return ineligible for an RMA. If you have questions, please go to contact us. We are happy to help!

Return Summary: RMA Number: 82178040Return Type: RefundRestocking Fee: $22.35Original Order: 419991193Customer Comment: I bought this product believing that it is compatible with the 7th generation proceseur, I would like a refund to buy me a 7th generation motherboard. Thanks Return Item List:1 x ($148.99) MSI Z370 GAMING PLUS LGA 1151 (300 Series) Intel Z370 SATA 6Gb/s USB 3.1 ATX Intel Motherboard$148.99


Cut along the line below and firmly tape the RMA Identification Label to the outside of the shipping box with clear tape.

Important Notice:

The item(s) must be returned in its entirety, including the retail packaging with the matching UPC code/serial number attached and any accessories that were included in the purchase.

If an item in a combo deal is returned individually for a refund, the combo discount will be subtracted from the refund amount. If the combo discount is greater than the item's price, the item cannot be returned without all items that were included in the combo. Any return for a refund may be subject to a 15% restocking fee.

The return must be properly packaged to protect against damage in transit. Please note that any damage caused by mishandling, improper installation or product defacement will result in your return being denied and the product being returned to you.

If these instructions are not followed, the item(s) may be returned to you without processing a return.

Please send the item(s) to:
55 East Beaver Creek Road
Richmond Hill,ON,L4B 1E8
CAN


To check the status of your return, please click here.

Please allow 3-5 business days (7-10 for laptops/notebooks/desktops/tablet PCs/cell phones, due to the fact that they must be tested first to verify any defect) for your return to process after being received. Due to item availability, some repair/replacement returns may be delayed or changed to refund.

If your return is approved for a replacement, the item(s) will ship back to you via: Ground (Domestic).

If you are requesting a refund, the refund will be credited back to your original payment method. If you are requesting a store credit, you will be receiving a Gift Card via email after your return is processed, along with further instructions on redeeming it for your future purchase.

Note: Your return might contain hazardous material. To comply with Federal safety regulations, please contact your shipping carrier for proper labeling procedures.

If you have any questions or need further assistance, please visit our Customer Service Contact Us Page.



Sincerely,

Your Newegg.ca Customer Service Team


Additional Return Notes
If Newegg no longer carries an item that is sent in for replacement, or if that item is simply out of stock, Newegg will issue you a refund. If the item is returned within 30 days of the original invoice date, a full refund will be issued. If the item was returned beyond 30 days of the original invoice date, a refund at the current market value of the product will be issued. A current-market-value refund may not exceed the original invoice price.