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Virus cheval de troie qui ne se supprime pas avec AVG

Résolu/Fermé
mylladdy - 5 nov. 2012 à 10:12
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 - 5 nov. 2012 à 14:52
Bonjour,

hier soir est apparu sur mon ordinateur portable (sous vista) un cheval de troie : ransomer.ANZ

tout de suite je l'ai analysé car mon antivirus AVG ne l'a pas stoppé . Voici le rapport d'AVG

c:\programdata\Isass.exe(1256):\memory_00150000 cheval de troie: ransomer.ANZ

c:\programdata\Isass.exe(1256) cheval de troie: ransomer.ANZ

c:\programfiles\internetexplorer\iexplore.exe(4264):\memory_003a0000 cheval
de troie: ransomer.ANZ

c:\programfiles\internetexplorer\iexplore.exe(4264) cheval de troie: ransomer.ANZ


que puis-je faire pour le supprimer car quand je tente de supprimer internet explorer l'ordinateur me dit qu'il faut une autorisation.


quand ma connection internet est coupée mon ordinateur fonctionne parfaitement en revanche lorsque je la mets en route il plante.


merci d'avance





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6 réponses

Réponse 1 / 6
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 628
5 nov. 2012 à 10:29
Salut,

Faire un scan OTL pour diagnostiquer les programmes qui tournent et déceler des infections :

Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/

* Télécharge http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ sur ton bureau.
(Sous Vista/Win7, il faut cliquer droit sur OTL et choisir Exécuter en tant qu'administrateur)

Dans le cas d'Avast!, ne pas lancer le programme dans la Sandbox (voir lien d'aide ci-dessus).

* Lance OTL
* En haut à droite de Analyse rapide, coche "tous les utilisateurs"
* Sur OTL, sous Personnalisation, copie-colle le script ci-dessous :



netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%ALLUSERSPROFILE%\Application Data\*.
%ALLUSERSPROFILE%\Application Data\*.exe /s
%APPDATA%\*.
%APPDATA%\*.exe /s
%temp%\.exe /s
%SYSTEMDRIVE%\*.exe
%systemroot%\*. /mp /s
%systemroot%\system32\consrv.dll
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav
/md5start
explorer.exe
winlogon.exe
wininit.exe
/md5stop
HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
CREATERESTOREPOINT
nslookup www.google.fr /c
SAVEMBR:0
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs

0
Réponse 2 / 6
mylladdy
5 nov. 2012 à 10:44
je vais essayer cela :)

est ce que ce logiciel supprime des fichiers non infecté ou formate l'ordinateur? ou est ce qu'il supprime juste les fichiers infectés?
0
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 628
5 nov. 2012 à 10:48
ça ne supprime rien.
0
mylladdy
5 nov. 2012 à 10:53
ok merci j'ai vu sur le tutorial qu'il faudra ensuite envoyer le rapport donner pas ce logiciel (est ce que je le poste dans un commentaire ici ou non?) merci
0
mylladdy
5 nov. 2012 à 12:02
rebonjour

voici le lien donné : http://pjjoint.malekal.com/files.php?id=OTL_20121105_i9o13x5c10n5

merci
0
Réponse 3 / 6
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 628
Modifié par Malekal_morte- le 5/11/2012 à 12:23
Pas mal de programmes parasites :

Les barres d'outils sont là pour t'affilier à un service (moteur de recherche de Yahoo! ou Google), ça rajoute des fonctionnalités mais en général les navigateurs les ont par défaut.
De plus, elles enregistrent les sites que tu visites pour les transmettre (tracking) à faire de la publicité ciblée, c'est pas super niveau protection de la vie privée.
Plusieurs toolbars ralentissent le PC et peuvent faire planter les navigateurs WEB.
Au final, il est pas conseillé d'en utiliser.

Enfin l'accumulation de ces programmes ralentissent l'ordinateur/navigateur WEB.

Les barres d'outils sont proposées à l'installation de programmes et très souvent ces ajouts sont précochés.
Dès lors, lorsque tu installes un programme, lis bien ce qui est proposé car tu risques d'installé des barres d'outils sans le savoir.

Lire : Les toolbars c'est pas obligatoire!


Vas dans le Panneau de Configuration => Programmes et fonctionnalités.
Désinstalle - si présent :
Ask Toolbar
Babylon
Conduit
Google Toolbar
Need4Video FR Toolbar
Wajam


Sur Firefox : Menu Outils / Modules Complémentaires et Extension - voir https://www.malekal.com/reparer-firefox/?t=36057&start=
Suppprime :
01NET.com
Wajam

Relance OTL.
o sous Persfonnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:

:OTL
[2012/11/05 03:46:27 | 000,000,000 | ---D | M] (Wajam) -- C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}
[2012/10/27 14:05:07 | 000,000,000 | ---D | M] (01NET.com) -- C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}
O2 - BHO: (Need4Video FR Toolbar) - {86d3fc83-650f-4a4c-b7c9-2e181d99af75} - C:\Program Files\Need4Video_FR\tbNeed.dll File not found
O2 - BHO: (Babylon IE plugin) - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll File not found
O2 - BHO: (Wajam) - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files\Wajam\IE\priam_bho.dll (Wajam)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll (Google Inc.)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll File not found
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Need4Video FR Toolbar) - {86d3fc83-650f-4a4c-b7c9-2e181d99af75} - C:\Program Files\Need4Video_FR\tbNeed.dll File not found
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll File not found
O4 - HKLM..\Run: [SearchProtectAll] C:\Program Files\SearchProtect\cltmng.exe (Conduit)
O9 - Extra Button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm File not found
O9 - Extra 'Tools' menuitem : Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm File not found
[2012/11/04 22:00:56 | 000,044,544 | ---- | C] (Microsoft Corporation) -- C:\ProgramData\lsass.exe
[2012/10/27 14:06:38 | 000,000,000 | ---D | C] -- C:\Users\mélo\AppData\Local\Conduit
[2012/10/27 14:05:53 | 000,000,000 | ---D | C] -- C:\Program Files\SearchProtect
[2012/10/27 14:05:09 | 000,000,000 | ---D | C] -- C:\Users\mélo\AppData\Roaming\SearchProtect
[2012/10/27 14:04:06 | 000,000,000 | ---D | C] -- C:\Users\mélo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
[2012/10/27 14:04:00 | 000,000,000 | ---D | C] -- C:\Users\mélo\AppData\Local\Wajam
[2012/10/27 14:03:55 | 000,000,000 | ---D | C] -- C:\Program Files\Wajam
[2012/10/18 12:07:32 | 000,000,000 | ---D | C] -- C:\ProgramData\jxocltuwxpjehsi
[2012/11/05 03:54:19 | 083,023,306 | ---- | M] () -- C:\ProgramData\0tbpw.pad
[2012/10/18 12:07:32 | 000,082,868 | ---- | M] () -- C:\ProgramData\etcfeomtpakxqtu

* redemarre le pc sous windows et poste le rapport ici


~~

Télécharge https://toolslib.net AdwCleaner ( d'Xplode ) sur ton bureau.
Lance le, clique sur [Suppression] puis patiente le temps du scan.
Une fois le scan fini, un rapport s'ouvrira. Poste moi son contenu dans ta prochaine réponse.

Note : Le rapport est également sauvegardé sous C:\AdwCleaner[S1].txt

Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
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Réponse 4 / 6
mylladdy
5 nov. 2012 à 12:55
voici le rapport apres redemmarage de l'ordinateur:

========== OTL ==========
Folder C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}\ not found.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\Plugins folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\modules folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\META-INF folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\lib folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\defaults\preferences folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\defaults folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\sl folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\lib\jquery.alerts\images folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\lib\jquery.alerts folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\lib folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\core folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\WEATHER\js folder moved successfully.
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C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\WEATHER folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\TWITTER\resources folder moved successfully.
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C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\TWITTER\img folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\TWITTER folder moved successfully.
C:\Users\mélo\AppData\Roaming\mozilla\Firefox\Profiles\84l0th5j.default\extensions\{8e5025c2-8ea3-430d-80b8-a14151068a6d}\chrome\CT3128284\content\tb\al\wa\SEARCH_IN_NEW_TAB folder moved successfully.
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Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1}\ deleted successfully.
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Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}\ not found.
File C:\Program Files\Wajam\IE\priam_bho.dll not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}\ deleted successfully.
C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{86d3fc83-650f-4a4c-b7c9-2e181d99af75} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{86d3fc83-650f-4a4c-b7c9-2e181d99af75}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
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C:\Program Files\SearchProtect\cltmng.exe moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478}\ not found.
C:\ProgramData\lsass.exe moved successfully.
C:\Users\mélo\AppData\Local\Conduit folder moved successfully.
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Folder move failed. C:\Users\mélo\AppData\Roaming\SearchProtect scheduled to be moved on reboot.
Folder C:\Users\mélo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam\ not found.
C:\Users\mélo\AppData\Local\Wajam\Chrome folder moved successfully.
C:\Users\mélo\AppData\Local\Wajam folder moved successfully.
Folder C:\Program Files\Wajam\ not found.
C:\ProgramData\jxocltuwxpjehsi folder moved successfully.
C:\ProgramData\0tbpw.pad moved successfully.
C:\ProgramData\etcfeomtpakxqtu moved successfully.

OTL by OldTimer - Version 3.2.69.0 log created on 11052012_123423

Files\Folders moved on Reboot...
C:\Users\mélo\AppData\Roaming\SearchProtect folder moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
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Réponse 5 / 6
mylladdy
5 nov. 2012 à 14:50
tout a l'air de fonctionner a merveille j'ai réenclenché ma connexion internet et tout a l'air nickel merci beaucoup de votre aide qui m'a été précieuse vous êtes un génie (non non je ne plaisante pas car sans vous et votre aide j'aurais dis adieu a mon ordinateur ) donc milles fois merci pour tout (je garde votre site en memoire car on ne sais jamais ;) )

merci encore
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Réponse 6 / 6
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 628
5 nov. 2012 à 14:52
:)

Attention à ce que tu installes :
Des logiciels additionnels sont proposés (barre d'outils, adwares) via l'installation de logiciel gratuit en général ou via certains sites de téléchargement comme Softonic ou 01Net.
L'éditeur touche de l'argent à chaque installation réussie de ces programmes additionnels (un genre de sponsoring), ton PC se retrouve avec des barres d'outils qui ralentissent le navigateur ou des adwares qui ouvrent des popups de publicités.
Les barres d'outils sont là pour t'affilier à un service (moteur de recherche de Yahoo! ou Google), ça rajoute des fonctionnalités mais en général les navigateurs les ont par défaut.
De plus, elles enregistrent les sites que tu visites pour les transmettre (tracking) à faire de la publicité ciblée, c'est pas super niveau protection de la vie privée.
Plusieurs toolbars ralentissent le PC et peuvent faire planter les navigateurs WEB.
Au final, il est pas conseillé d'en utiliser.

Enfin l'accumulation de ces programmes ralentissent l'ordinateur/navigateur WEB.

Ces programmes additionnels sont proposées à l'installation de programmes et très souvent ces ajouts sont précochés. C'est notamment le cas sur 01net et Softonic qu'ils est conseillé d'éviter comme sites de téléchargement.
Dès lors, lorsque tu installes un programme, lis bien ce qui est proposé car tu risques d'installer des barres d'outils sans le savoir.

Lire Les PUPs/LPIs : https://www.malekal.com/adwares-pup-protection/

Tu peux installer ce programme pour filtrer ces PUPs/Adwares les plus fréquents avec HOSTS Anti-PUPs/Adwares : http://www.malekal.com/2012/01/10/hosts-anti-pupsadware/


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