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Mes programmes ne repondent plus

Dernière réponse le 26 avr 2008 à 03:29:25 juanito, le 22 avr 2008 à 23:58:17 
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Bonjour, j'ai un ordi portable avec windows XP,je viens juste de l'avoir et c'est deja la m.... Bon faut dire que je debute aussi. Alors voila le probleme: j'peu plus aller sur le net, mes program ne repondent plus: impossible de les fermer meme avec Ctrl Alt+del et l'ordi ne s'eteint plus. Par contre dès que je change de session la pas de problèm(la je laisse un message avec) qq'un peut il me dire d'ou ca vien et commen regler le problem. Merci d'avance

Configuration: Windows XP
Internet Explorer 7.0

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1

Terrail, le 23 avr 2008 à 22:29:23

Bonjour Juanito,

Est-ce que tu as un pare-feux? un anti-virus à jour?

A+

   
Répondre à Terrail

2

Juanito, le 24 avr 2008 à 00:46:35

Salut Terrail! Alors j'ai Bitdefender2008 mais le pare-feux ne veut pas s'activer, j'utilise donc le pare-feux de windows. J'ai deja essayé de réparrer Bitdefender et la seule amélioration que j'ai obtenue est que mon ordi s'eteignait enfin tout seul, mais ça n'a pas durer. Un dernier détail, quand j'allume l'ordi il dit détecter un nouveau materiel alors que je n'ai rien de brancher. Enfin voila... et merci d'avoir répondu.

   
Répondre à Juanito

3

Terrail, le 24 avr 2008 à 19:19:00

Bonjour,

Essaye déjà ceci:

- Lance un scandisk, qui réparera d'éventuelles erreurs.
- Désinstalle BitDefender.
- Nettoie l'ordi avec CCleaner et RegSeeker.
- Lance une défragmentation.
- Réinstalle BitDefender

Conseils pour CCleaner: Dans Internet Explorer, décoche: Emplacement des téléchargements
Historique des Saisies Automatiques

Dans Système, décoche: Raccourcis du menu Démarrer
Raccourcis du Bureau

Avancé: Tout décocher

Pour le registre, accepter la sauvegarde.
Pour RegSeeker, cocher la case en bas à droite "Backup before deletion".

On verra déjà ce qu'il en est à ce stade.

Bon courage.

   
Répondre à Terrail

4

Juanito, le 26 avr 2008 à 02:20:57

Salut! Pour commencer merci beacoup! Bon j'ai lancer le scandisque et apparement pas de problème... Ensuite j'me suis occupé de ccleaner, j'ai lancer l'analyse et voici le détail des fichiers a supprimer (attention c long):ANALYSE COMPLETE - (90.833 secs)
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983,9MB ont été supprimés. (Taille approximative)
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Détails des fichiers à supprimer (Note: AUCUN fichier n'a pour l'instant été supprimé)
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Fichiers Temporaires d'Internet Explorer (fichiers 1721) 35,4MB
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C:\Documents and Settings\Bouba\Cookies\bouba@2o7[1].txt 127 bytes
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C:\Documents and Settings\Bouba\Cookies\bouba@ad.zanox[1].txt 103 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@adobe[1].txt 107 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@adopt.euroclick[2].txt 608 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@adtech[1].txt 102 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@advertising[1].txt 482 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@adviva[1].txt 89 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@apmebf[2].txt 189 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@atdmt[2].txt 102 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@atraxio[1].txt 134 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@audi.solution.weborama[2].txt 385 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@autodeclics[1].txt 269 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@bananalotto[1].txt 342 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@banner.casinoking[2].txt 189 bytes
C:\Documents and Settings\Bouba\Cookies\bouba@banner.cotedazurpalace[2].txt 202 bytes
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C:\Documents and Settings\Bouba\Cookies\bouba@cmonjour[1].txt 503 bytes
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C:\Documents and Settings\Bouba\Cookies\bouba@hotmail.msn[1].txt 71 bytes
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C:\Documents and Settings\Bouba\Cookies\bouba@www.googleadservices[2].txt 328 bytes
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Marqué pour l'effacement: C:\Documents and Settings\Bouba\Local Settings\Temporary Internet Files\Content.IE5\index.dat
Marqué pour l'effacement: C:\Documents and Settings\Bouba\Cookies\index.dat
Poubelle vidée (12 fichiers) 671,8MB
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C:\Documents and Settings\Bouba\Local Settings\Temp\System.cw.mfx 17,50KB
C:\Documents and Settings\Bouba\Local Settings\Temp\tempinstaller.exe 3,68MB
C:\Documents and Settings\Bouba\Local Settings\Temp\TFR38.tmp 44,94KB
C:\Documents and Settings\Bouba\Local Settings\Temp\TFR3D.tmp 27,13KB
C:\Documents and Settings\Bouba\Local Settings\Temp\TFR48.tmp 66,40KB
C:\Documents and Settings\Bouba\Local Settings\Temp\TFR4E.tmp 22,72KB
C:\Documents and Settings\Bouba\Local Settings\Temp\TFR50.tmp 22,88KB
C:\Documents and Settings\Bouba\Local Settings\Temp\v_live_s.backup 1,42KB
C:\Documents and Settings\Bouba\Local Settings\Temp\{3A0221AD-D30B-4320-8F9B-1D0F0E6C6843}\help.in­i 644 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF13B.tmp 16,00KB
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF13D.tmp 16,00KB
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF1C32.tmp 512 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF1CA4.tmp 512 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF5BC8.tmp 16,00KB
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF5E7D.tmp 16,00KB
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF61A3.tmp 512 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DF8A3A.tmp 512 bytes
C:\Documents and Settings\Bouba\Local Settings\Temp\~DFAF48.tmp 64,00KB
C:\Documents and Settings\Bouba\Local Settings\Temp\~nsu.tmp\Au_.exe 72,90KB
C:\WINDOWS\system32\wbem\Logs\FrameWork.log 0,11MB
C:\WINDOWS\system32\wbem\Logs\wbemess.log 192 bytes
C:\WINDOWS\system32\wbem\Logs\wbemprox.log 1,28KB
C:\WINDOWS\system32\wbem\Logs\WinMgmt.log 93 bytes
C:\WINDOWS\system32\wbem\Logs\wmiadap.log 1,32KB
C:\WINDOWS\system32\wbem\Logs\wmiprov.log 3,27KB
C:\WINDOWS\system32\wbem\Logs\wbemess.lo_ 64,09KB
C:\WINDOWS\0.log 0 bytes
C:\WINDOWS\COM+.log 3,02KB
C:\WINDOWS\comsetup.log 78,07KB
C:\WINDOWS\DPINST.LOG 6,16KB
C:\WINDOWS\FaxSetup.log 0,23MB
C:\WINDOWS\iis6.log 37,93KB
C:\WINDOWS\imsins.log 1,34KB
C:\WINDOWS\KB918118.log 52,20KB
C:\WINDOWS\KB923723.log 14,84KB
C:\WINDOWS\KB924667.log 0,34MB
C:\WINDOWS\KB925902.log 0,33MB
C:\WINDOWS\KB926436.log 0,33MB
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C:\WINDOWS\KB928255.log 0,35MB
C:\WINDOWS\KB928843.log 41,75KB
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C:\WINDOWS\KB930178.log 54,03KB
C:\WINDOWS\KB930916.log 47,30KB
C:\WINDOWS\KB931261.log 0,34MB
C:\WINDOWS\KB931784.log 0,35MB
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C:\WINDOWS\KB933729.log 17,77KB
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C:\WINDOWS\KB935840.log 49,58KB
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C:\WINDOWS\KB938127-IE7.log 47,16KB
C:\WINDOWS\KB938828.log 51,92KB
C:\WINDOWS\KB941202.log 51,54KB
C:\WINDOWS\KB941568.log 50,84KB
C:\WINDOWS\KB941569.log 62,82KB
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C:\WINDOWS\KB941693.log 0,34MB
C:\WINDOWS\KB942763.log 0,35MB
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C:\WINDOWS\KB943460.log 19,86KB
C:\WINDOWS\KB943485.log 48,91KB
C:\WINDOWS\KB944653.log 43,97KB
C:\WINDOWS\KB945553.log 48,90KB
C:\WINDOWS\KB946026.log 0,35MB
C:\WINDOWS\KB947864-IE7.log 22,23KB
C:\WINDOWS\KB948590.log 60,04KB
C:\WINDOWS\KB948881.log 18,03KB
C:\WINDOWS\msgsocm.log 11,73KB
C:\WINDOWS\msxml4-KB936181-enu.LOG 0,28MB
C:\WINDOWS\ntdtcsetup.log 47,29KB
C:\WINDOWS\ocgen.log 0,11MB
C:\WINDOWS\ocmsn.log 13,03KB
C:\WINDOWS\setupact.log 0 bytes
C:\WINDOWS\setupapi.log 0,48MB
C:\WINDOWS\setuperr.log 0 bytes
C:\WINDOWS\spupdsvc.log 16,86KB
C:\WINDOWS\tsoc.log 89,84KB
C:\WINDOWS\updspapi.log 14,45KB
C:\WINDOWS\wmsetup.log 496 bytes
C:\WINDOWS\imsins.BAK 1,34KB
C:\WINDOWS\ntbtlog.txt 0,25MB
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\drwtsn32.log 1,28MB
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp 64,31KB
C:\WINDOWS\Debug\mrt.log 3,33KB
C:\WINDOWS\Debug\mrteng.log 580 bytes
C:\WINDOWS\security\logs\scecomp.old 232 bytes
C:\Program Files\eMule\config\AC_SearchStrings.dat 316 bytes
C:\Documents and Settings\Bouba\Application Data\Macromedia\Flash Player\#SharedObjects\YEFJYAC3\www.dailymotion.com\flash\dmp­layer\dmplayer-fr.swf\dmplayer.sol 89 bytes
C:\Documents and Settings\Bouba\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.dailymoti­on.com\settings.sol 89 bytes
C:\Documents and Settings\Bouba\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\settings.sol 442 bytes
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Désolé pour la tartine.... Alors je supprime ou ca crain? Ah ça me fait penser que j'ai oublié de désinstaller Bitdefender. C'est grave?
Une dernière chose; franchement t'as déjà reçu un message long?lol et encore merçi.

   
Répondre à Juanito

5

 Terrail, le 26 avr 2008 à 03:29:25

Bonjour,

En principe si tu as paramétré CCleaner comme je te l'ai indiqué, y'a pas de soucis.

Tu as beaucoup de cookies, de fichiers Temp et de fichiers Log, et y'a pas de problème.
Conseil: Après une longue séance Internet, ou en fin de journée, supprime les cookies, les fichiers Internet Temporaires et l'Historique.

Pour BitDefender ce n'est pas grave. Si tu ne l'as pas déjà fait, et s'il fonctionne correctement, passe ton anti-virus, puis un ou deux anti-spywares (personnellement j'utilise Spybot et A-SquaredFree),pour voir si y'a pas une vilaine bébête cause de tes soucis.
Si tu trouves quelque chose, ne supprime pas. Met en quarantaine.
Si tout va bien, désinstalle ensuite BitDefender, fait une recherche de fichiers ("BitDefender") pour supprimer des restes éventuels. Si tu t'en sens capable, dans le registre supprime toutes les occurences "BitDefender"(en ayant pris soin de sauvegarder le registre avant).

(Pour une recherche rapide dans le registre, tu fais Ctrl+F, tu tapes le nom, suivant, et ensuite tu fais F3 pour relancer).

Repasse un coup de CCleaner, défragmente, redémarre l'ordi, et réinstalle ton anti-virus.

A ce stade, vois comment l'ordi se comporte.

Bon courage.

Terrail

   
Répondre à Terrail
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