Probleme google chrome

Fermé
la puce - Modifié par la puce le 29/05/2015 à 16:37
 la puce - 29 mai 2015 à 16:40
Bonjour,
j'ai téléchargé google chrome depuis j'ai ce massage : Google Chrome a rencontré un problème et doit fermer. Nous vous prions de nous excuser pour le désagrément encouru.
j'ai lancer adwcleaner dont voici le rapport :

# AdwCleaner v4.205 - Logfile created 29/05/2015 at 16:23:36
# Updated 21/05/2015 by Xplode
# Database : 2015-05-21.2 [Local]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : Véronique - FAMILLE-C568A92
# Running from : C:\Documents and Settings\Véronique\Mes documents\Downloads\AdwCleaner-4.205.exe
# Option : Cleaning
          • [ Services ] *****
          • [ Files / Folders ] *****


Folder Deleted : C:\DOCUME~1\VRONIQ~1\LOCALS~1\Temp\Edu App
Folder Deleted : C:\Documents and Settings\Véronique\Application Data\sweet-page
File Deleted : C:\Documents and Settings\Véronique\Local Settings\Application Data\Google\Chrome\User Data\Default\databases\chrome-extension_eagomcfjiefffhpaejnlpjccikpipdoe_0
File Deleted : C:\DOCUME~1\VRONIQ~1\LOCALS~1\Temp\Uninstall.exe
File Deleted : C:\Documents and Settings\Véronique\Bureau\Continue Live Installation.lnk
          • [ Scheduled tasks ] *****
          • [ Shortcuts ] *****
          • [ Registry ] *****


Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Optimizer Pro]
Key Deleted : HKLM\SOFTWARE\Classes\CRSBRWSHTML
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{51D26BB4-4D2C-4AE4-9873-5FF41B6DED1F}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2023ECEC-E06A-4372-A1C7-0B49F9E0FFF0}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{88150813-B1FD-4EDB-B881-08302E8D7BDA}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{8D4B1160-B531-4699-9E92-7C2F67F747F9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{E733165D-CBCF-4FDA-883E-ADEF965B476C}
Key Deleted : HKCU\Software\AnyProtect
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\Crossrider
Key Deleted : HKCU\Software\DynConIE
Key Deleted : HKCU\Software\GlobalUpdate
Key Deleted : HKCU\Software\HomeTab
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\simplytech
Key Deleted : HKCU\Software\Tutorials
Key Deleted : HKCU\Software\TutoTag
Key Deleted : HKCU\Software\SmartWeb
Key Deleted : HKCU\Software\TNT2
Key Deleted : HKCU\Software\WajIntEnhance
Key Deleted : HKCU\Software\SearchProtectWS
Key Deleted : HKCU\Software\Linkey
Key Deleted : HKCU\Software\YorkNewCin
Key Deleted : HKCU\Software\HighDefAction
Key Deleted : HKCU\Software\ArenaHD
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\SOFTWARE\sweet-pageSoftware
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\IMBoosterARP
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\IminentToolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\WajIntEnhance
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Vosteran.com
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Linkey
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\sweet-page uninstall
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VOPackage
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\sweet-page uninstall
          • [ Web browsers ] *****


-\\ Internet Explorer v6.0.2900.5512

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Default_Page_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [SearchAssistant]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [CustomizeSearch]

-\\ Google Chrome v43.0.2357.81

[C:\Documents and Settings\Véronique\Local Settings\Application Data\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Homepage] :
[C:\Documents and Settings\Véronique\Local Settings\Application Data\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Startup_URLs] : 8DD9D9DC894F3CA73208E6EF745F83F3D0355A4B272A91E9CE58A130C1CB7032"},"software_reporter":{"prompt_reason":"0B140BD11FC8EDB5B314E47C83C58EAEB6CAC325B5888864EF38DF0B11821584","prompt_seed":"65FEB0F88C7A311E8305FFDE0CB40D83C0EB44A32B4DC89AF08FF5CD466CD198","prompt_version":"7640460374809344DF207FE4DF039225A98EE671E8AD5DC7541FE4F97CDD4C63"},"sync":{"remaining_rollback_tries":"F84B7ED02DC80116E2AC70B0AF776897ACE01891D419FC907E5FD124100A3ADD"}},"super_mac":"7953AC29936332C16B0230684A7C217DC9C7597DA54077CCB401FCB12B7770C1"},"session":{"restore_on_startup":5,"startup_urls":["hxxp://www.sweet-page.com/?type=hp&ts=1432906385&z=21e223b3f0c97db3c281da1g7zccaefozzjcktmlma&from=cor&uid=3219913727_3881_CC9FC247


AdwCleaner[R0].txt - [24502 bytes] - [07/12/2014 15:55:08]
AdwCleaner[R1].txt - [7455 bytes] - [22/05/2015 18:52:13]
AdwCleaner[R2].txt - [1214 bytes] - [22/05/2015 19:10:10]
AdwCleaner[R3].txt - [12496 bytes] - [28/05/2015 12:01:44]
AdwCleaner[R4].txt - [4754 bytes] - [28/05/2015 13:45:04]
AdwCleaner[R5].txt - [1570 bytes] - [28/05/2015 14:35:31]
AdwCleaner[R6].txt - [27605 bytes] - [29/05/2015 14:59:45]
AdwCleaner[R7].txt - [11813 bytes] - [29/05/2015 16:21:35]
AdwCleaner[S0].txt - [22415 bytes] - [07/12/2014 16:05:28]
AdwCleaner[S1].txt - [7615 bytes] - [22/05/2015 18:54:32]
AdwCleaner[S2].txt - [1281 bytes] - [22/05/2015 19:11:52]
AdwCleaner[S3].txt - [12706 bytes] - [28/05/2015 12:05:00]
AdwCleaner[S4].txt - [3831 bytes] - [28/05/2015 13:47:33]
AdwCleaner[S5].txt - [1636 bytes] - [28/05/2015 14:37:29]
AdwCleaner[S6].txt - [27308 bytes] - [29/05/2015 15:02:43]
AdwCleaner[S7].txt - [6284 bytes] - [29/05/2015 16:23:36]

########## EOF - C:\AdwCleaner\AdwCleaner[S7].txt - [6343 bytes] ##########


au secours, votre aide me serais plus qu'utile
merci d'avance que dois je faire ?


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1 réponse

Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 628
29 mai 2015 à 16:37
Salut,

Suis ce tutoriel FRST: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/
(et bien prendre le temps de lire afin d'appliquer correctement - tout y est expliqué).
Télécharge et lance le scan FRST, cela va générer trois rapports FRST :
  • FRST.txt
  • Shortcut.txt
  • Additionnal.txt


Envoie, comme expliqué, ces trois rapports sur le site http://pjjoint.malekal.com et en retour donne les trois liens pjjoint qui mènent à ses rapports ici dans une nouvelle réponse afin que l'on puisse les consulter.


0
bonjour
merci je vais suivre le tuto
bonne journee
0