Merci beaucoup pour votre aide, mais j ai du mal:
j ai tout bien fai ce que vous m avez dit et maintenant le probleme semble persister, norton ne se lance plus et j obtiens ça avec hijakthis, j obtien ça:
Logfile of HijackThis v1.99.1
Scan saved at 14:13:05, on 10/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
D:\Utils\internet\antivirus\norton internet security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
D:\Utils\internet\antivirus\norton internet security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\ieuq.exe
C:\PROGRA~1\Wanadoo\CnxMon.exe
C:\PROGRA~1\MESSAG~1\StartMessager.exe
C:\PROGRA~1\Wanadoo\TaskbarIcon.exe
D:\Utils\pratiq\Daemon tools 3.02.0.0\daemon.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\winpt32.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Documents and Settings\SlasHunter\Mes documents\HijackThis2.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.google.fr/keyword/%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kgqgp.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kgqgp.dll/sp.html#44768
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\kgqgp.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\kgqgp.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\kgqgp.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kgqgp.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\kgqgp.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Wanadoo
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Utils\internet\antivirus\norton internet security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {EFCA30F1-4CC5-0280-8C70-0601199DABBF} - C:\WINDOWS\system32\d3lr32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Utils\internet\antivirus\norton internet security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WooCnxMon] C:\PROGRA~1\Wanadoo\CnxMon.exe
O4 - HKLM\..\Run: [MessagerStarter Wanadoo] C:\PROGRA~1\MESSAG~1\StartMessager.exe Messager Wanadoo
O4 - HKLM\..\Run: [WOOWATCH] C:\PROGRA~1\Wanadoo\Watch.exe
O4 - HKLM\..\Run: [WOOTASKBARICON] C:\PROGRA~1\Wanadoo\TaskbarIcon.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Utils\pratiq\Daemon tools 3.02.0.0\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [Zone Alarm] vsmon.exe
O4 - HKLM\..\Run: [ashMaiSv] D:\Utils\internet\ANTIVI~1\avast\ashmaisv.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] D:\Utils\internet\antivirus\norton internet security\UrlLstCk.exe
O4 - HKLM\..\Run: [Advanced Tools Check] D:\Utils\internet\ANTIVI~1\NORTON~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [winpt32.exe] C:\WINDOWS\system32\winpt32.exe
O4 - HKLM\..\RunOnce: [ieuq.exe] C:\WINDOWS\system32\ieuq.exe
O4 - HKCU\..\Run: [Zone Alarm] vsmon.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Utils\office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.20x2p.com/2f50d3a4/enter.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O23 - Service: Network Security Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\crfx.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - D:\Utils\internet\antivirus\norton internet security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - D:\Utils\internet\antivirus\norton internet security\Norton AntiVirus\AdvTools\NPROTECT.EXE (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Utils\internet\antivirus\norton internet security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
je comprend plus rien...
par contre bravo pour la rapidité!
merci!