Bonjour,
je sollicite votre aide afin de désinfecter correctement mon ordi, mon av m a averti d une infection provenant
apparemment de rpcnet.exe qui se situais dans C:\windows\systeme32\.
Merci par avance pour votre aide
From: Me to Absolut Software Corp Sent: Friday, April 09, 2010 11:01 Subject: What is rpcnet.exe Hi, I have on my computer a spyware from your company called rpcnet.exe What is it exactly and how did it arrived on my laptop? How can I uninstall it? Cordially,
From: Absolut Software Corp to Me Sent: Friday, April 09, 2010 14:47 Subject: Re : What is rpcnet.exe Hi, Rpcnet.exe deals with the Computrace asset tracking and asset recovery software. Computrace may have been purchased with your machine and pre-installed at the factory. Please provide the serial number associated with your machine. If you did not purchase Computrace, please scan and email a copy of the receipt showing the purchase of the machine and we can then flag the machine for removal to remove Computrace once we can confirm that you are the owner of the machine. Regards, Chris Librel Global Support | Absolute Software Corporation
From: Absolut Software Corp to Me Sent: Saturday, April 10, 2010 13:43 Subject: Re : Re : What is rpcnet.exe Hi, thanks for your answer : > Computrace may have been purchased with your machine and > pre-installed at the factory After buying the computer (at first it was on Windows Vista), I format and install my own personal of Windows XP PRO, and install just the minimals driver with no add-on software and advertising software. So this might be impossible. > Please provide the serial number associated with your machine. > > If you did not purchase Computrace, please scan and email a copy of the > receipt showing the purchase of the machine and we can then flag the machine > for removal to remove Computrace once we can confirm that you are the owner > of the machine. I don't know you, and I will not sent to you a scan of the receipt. Do you have the right to monitor my computer without my knowledge? I am sure you don't. Do you have the right to refuse to help me to remove your spyware? I have not been warned that I will have spyware on my computer. Please indicate me the procedure to remove rpcnet.exe without giving you my serial number, or any other personal information. Otherwise I'll forward your message on the forums that talks about this process, and also transmit it to the authority in effect for the protection of consumers. Cordially,
From: Me to Absolut Software Corp Sent: Friday, April 09, 2010 11:01 Subject: What is rpcnet.exe Hi, I have on my computer a spyware from your company called rpcnet.exe What is it exactly and how did it arrived on my laptop? How can I uninstall it? Cordially,
From: Absolut Software Corp to Me Sent: Friday, April 09, 2010 14:47 Subject: Re : What is rpcnet.exe Hi, Rpcnet.exe deals with the Computrace asset tracking and asset recovery software. Computrace may have been purchased with your machine and pre-installed at the factory. Please provide the serial number associated with your machine. If you did not purchase Computrace, please scan and email a copy of the receipt showing the purchase of the machine and we can then flag the machine for removal to remove Computrace once we can confirm that you are the owner of the machine. Regards, Chris Librel Global Support | Absolute Software Corporation
From: Absolut Software Corp to Me Sent: Saturday, April 10, 2010 13:43 Subject: Re : Re : What is rpcnet.exe Hi, thanks for your answer : > Computrace may have been purchased with your machine and > pre-installed at the factory After buying the computer (at first it was on Windows Vista), I format and install my own personal of Windows XP PRO, and install just the minimals driver with no add-on software and advertising software. So this might be impossible. > Please provide the serial number associated with your machine. > > If you did not purchase Computrace, please scan and email a copy of the > receipt showing the purchase of the machine and we can then flag the machine > for removal to remove Computrace once we can confirm that you are the owner > of the machine. I don't know you, and I will not sent to you a scan of the receipt. Do you have the right to monitor my computer without my knowledge? I am sure you don't. Do you have the right to refuse to help me to remove your spyware? I have not been warned that I will have spyware on my computer. Please indicate me the procedure to remove rpcnet.exe without giving you my serial number, or any other personal information. Otherwise I'll forward your message on the forums that talks about this process, and also transmit it to the authority in effect for the protection of consumers. Cordially,
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